Mediation Skills

This training program provides participants with an opportunity to develop basic mediator skills and apply the mediation process. This workshop is non-accredited and does not lead to registration as a mediator. It is suitable for team leaders, managers, community leaders, teachers, and anyone wanting to pursue positive conflict resolution outcomes.


Program Content:

  • Determine suitability of conflict for mediation

  • Mediator skills and attributes

  • Seven stages of the mediation process


This workshop is also available as a school program for young mediators, by request.


Duration: 4 days, split across 2 two-day consecutive training sessions. Sessions run from 9:00am - 3:00pm

Workshop Cost: $895.00 per person. Cost includes all resources, as well as morning and afternoon tea.

Outcome: On successful completion of this workshops, participants will receive a Statement of Attendance. This course is non-accredited.

Learning Support: If you feel as though you will need some additional learning support to complete this course, please provide details when making your booking. 


Locations & Dates:

Please view our Training Calendar for scheduled courses.

Expressions of Interest are open for this workshop. Please contact us to discuss a suitable date and location, and we will make every effort to meet your needs. To contact, please call our office on 07 4652 5600 or email