BSB20115 Certificate II in Business

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.


This is a pathway qualification, and may allow an individual to successfully complete a Certificate III in Business.


Units of Competency:

12 units of competency - 1 core units, 11 elective units. 


Recognition of Prior Learning (RPL):  This qualification is available for partial or full RPL. Your application for RPL must be submitted prior to commencing study.

Requirements: All participants are required to provide identification, preferably with a photo (e.g. driver's licence, firearms licence, passport). You must also bring your Unique Student Identifier (USI). We are unable to generate your certification without this. If you do not have a USI, please create one at

There are no pre-requisites for this qualification, however some imported units may have specific pre-requisites. 


Learning Support: If you feel as though you will need some additional learning support to complete this course, please provide details when making your booking. All participants are required to complete a Language, Literacy and Numeracy (LLN) assessment prior to beginning course.

At a Glance

Suitable For

Graduates at this level will have knowledge and skills for work in a defined context and/or further learning. Possible job outcomes are administration assistant, clerical worker, data entry operator, office junior, receptionist.

Intake Dates

Please enquire


6-12 months


Classroom-based, self-paced study


Subsidised training available - funding eligibility criteria applies.

Vocational Education and Training in Schools (VETiS) approved course

If not eligible for funding:

Full Fee: $2,548.00


On successful completion of all training and assessment, learners will receive a Certificate of Achievement and a Record of Results for BSB20115 Certificate II in Business