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BSB30120 Certificate III in Business

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support a team.


Units of Competency:

13 units of competency - 6 core units, 7 elective units. 


Recognition of Prior Learning (RPL):  This qualification is available for partial or full RPL. Your application for RPL must be submitted prior to commencing study.

Requirements: All participants are required to provide identification, preferably with a photo (e.g. driver's licence, firearms licence, passport). You must also bring your Unique Student Identifier (USI). We are unable to generate your certification without this. If you do not have a USI, please create one at

There are no pre-requisites for this qualification, however some imported units may have specific pre-requisites. 


Learning Support: If you feel as though you will need some additional learning support to complete this course, please provide details when making your booking. All participants are required to complete a Language, Literacy and Numeracy (LLN) assessment prior to beginning course.

At a Glance

Suitable For

Graduates at this level will have theoretical and practical knowledge and skills for work and/or further learning. Possible job outcomes are general or accounts clerk, junior personal assistant, office assistant and receptionist.

Intake Dates

Please enquire


6-12 months


Face-to-face training, online, Zoom virtual classrooms, workplace (if applicable) and self-paced individual study.


Subsidised training available - funding eligibility criteria applies.

Certificate 3 Guarantee

Student co-contribution fees:

Concessional $50.00/unit x 13 = $650.00

Non-Concessional $100.00/unit x 13 = $1300.00

User Choice approved (traineeship). A student contribution fee applies. This fee is charged at $1.60 per nominal hour. Exemptions may apply if the student is school-based.

If not eligible for funding:

Full Fee: $3,918.00


On successful completion of all training and assessment, learners will receive a Certificate of Achievement and a Record of Results for BSB30120 Certificate III in Business

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