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CHC22015 Certificate II in Community Services

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision with clearly defined guidelines.

Units of Competency:

9 units of competency - 5 core units, 4 elective units. 

Requirements: All participants are required to provide identification, preferably with a photo (e.g. driver's licence, firearms licence, passport). You must also bring your Unique Student Identifier (USI). We are unable to generate your certification without this. If you do not have a USI, please create one at

There are no pre-requisites for this qualification, however some imported units may have specific pre-requisites. 


Learning Support: If you feel as though you will need some additional learning support to complete this course, please provide details when making your booking. All participants are required to complete a Language, Literacy and Numeracy (LLN) assessment prior to beginning course.

At a Glance

Suitable For

This qualification is an entry level qualification that can be used as a pathway for workforce entry as community service workers. Possible job outcomes include personal care assistant, care worker, home helper, reception front desk staff, assistant community services worker.

Intake Dates

Please enquire


6-12 months


Face-to-face training, online, Zoom virtual classrooms, workplace (if applicable) and self-paced individual study.


Subsidised training available - funding eligibility criteria applies.

Vocational Education and Training in Schools (VETiS) approved course

If not eligible for funding:

Full Fee: $1,792.00


On successful completion of all training and assessment, learners will receive a Certificate of Achievement and a Record of Results for CHC22015 Certificate II in Community Services.

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