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SIT30122 Certificate III in Tourism

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.


This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.


This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.


Units of Competency:

15 units of competency - 4 core units, 11 elective units. 


Recognition of Prior Learning (RPL):  This qualification is available for partial or full RPL. Your application for RPL must be submitted prior to commencing study.

Requirements: All participants are required to provide identification, preferably with a photo (e.g. driver's licence, firearms licence, passport). You must also bring your Unique Student Identifier (USI). We are unable to generate your certification without this. If you do not have a USI, please create one at

There are no pre-requisites for this qualification, however some imported units may have specific pre-requisites. 


Learning Support: If you feel as though you will need some additional learning support to complete this course, please provide details when making your booking. All participants are required to complete a Language, Literacy and Numeracy (LLN) assessment prior to beginning course.

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At a Glance

Suitable For

Graduates at this level will have theoretical and practical knowledge and skills for work and/or further learning. Possible job outcomes include visitor information officer, museum attendant, reservations sales and booking agent, customer service agent, tourism guide.

Intake Dates

Please enquire


6-12 months


Face-to-face training, online, Zoom virtual classrooms, workplace (if applicable).and self-paced individual study.


Subsidised training available - funding eligibility criteria applies.

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Student co-contribution fees:

Concessional: $50.00/unit x 15 = $750.00

Non-Concessional: $100.00/unit x 15 = $1500.00

User Choice approved (traineeship). A student contribution fee applies. This fee is charged at $1.60 per nominal hour. Exemptions may apply if the student is school-based.

If not eligible for funding:

Full Fee: $3,821.00


On successful completion of all training and assessment, learners will receive a Certificate of Achievement and a Record of Results for SIT30122 Certificate III in Tourism

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