top of page
HLT23221 Certificate II in Health Support Services

This qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.


Units of Competency:

12 units of competency - 4 core units, 8 elective units. 

Recognition of Prior Learning (RPL):  This qualification is available for partial or full RPL. Your application for RPL must be submitted prior to commencing study.

Requirements: All participants are required to provide identification, preferably with a photo (e.g. driver's licence, firearms licence, passport). You must also bring your Unique Student Identifier (USI). We are unable to generate your certification without this. If you do not have a USI, please create one at

There are no pre-requisites for this qualification, however some imported units may have specific pre-requisites. 


Learning Support: If you feel as though you will need some additional learning support to complete this course, please provide details when making your booking. All participants are required to complete a Language, Literacy and Numeracy (LLN) assessment prior to beginning course.

At a Glance

Suitable For

This is an entry-level qualification and is completed by those employed in assistant or support roles in a variety of health-related workplaces. 

Intake Dates

Please enquire


6-12 months


Face-to-face training, online, Zoom virtual classrooms and self-paced individual study.


Subsidised training available - funding eligibility criteria applies.

Vocational Education and Training in Schools (VETiS) approved course

If not eligible for funding:

Full Fee: $2,390.00


On successful completion of all training and assessment, learners will receive a Certificate of Achievement and a Record of Results for HLT23221 Certificate II in Health Support Services

bottom of page